We are three businesses working together at the Well Being Centre, your consultation form is stored securely and only accessible by the individual business whom your obtain services from. If you do arrange treatments with one of the other businesses you will be asked to complete another consultation form.
You can give consent for your consultation from to be shared, but your consent must be given.
We collect data on the consultation form to ensure that it is safe to provide you with your treatment. This information is <
collected to ensure that there is no contra-indication to treatment or products ie any health reason for not being able to proceed. This is to comply with our public liability insurance.
Online Booking System
Your booking information is collected and stored on the online booking system when you or ourselves book your appointment. The booking system will record the appointment, which includes information as follows: Service provided and cost charged, includes treatment and products purchased.
You will automatically receive a text message reminder 48 hours before your booked appointment. You can opt out of this at any time be letting us know and your records will be updated.
Your consult form is not kept digitally but in paper form only and kept secure.
Cookies and website data
We have made the decision not to use any cookies or tracking on this website.
Third party data processors
We may on occasion need to contact you by phone/ text to discuss your appointment.
We will only do this if we need to re-arrange your appointment (usually due to the Welsh weather!) or if we think we may need to discuss the type of treatment you have booked.
We will retain your personal data for a period of at least seven years following the last occasion on which treatment was given. In the case of treatment to minors, records are kept for at least seven years after they reach the age of majority (18).
When taking card payments we use third party World Pay. The data is not shared with anyone else. We can only visually see the last four digits and expiry date of your card. Receipts are stored securely until annual accounts are completed and then destroyed.
We do not actively send out regular marketing information as we are aware of the amount of marketing people are bombarded with!
You have a right at any time to stop us from contacting you for marketing purposes.
If you have consented to receive marketing, you may opt out at a later date.