For group bookings we ask that you arrive 15 minutes prior to your treatment time so that you may become aquatinted with the facilities and to complete a consultation prior to treatments commencing. A 50% non-refundable deposit is required to secure the booking with the balance payable on the day of treatments.
The Retreat accepts Cash and Card payments (except American Express). Unfortunately due to the changes in Banking we will longer be able to accept cheques from July 2011.
Bookings which are cancelled within 24 hours of appointment time will incur a cancellation charge (50% of the value of treatments booked).
Thank you for your understanding